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Since DayStar clients are world wide, it is important when placing an order to follow the ordering guidelines listed below. For the customers located within the United States, please use the domestic ordering guidelines and for non-domestic clients please follow international ordering procedures. We are happy to assist you with any questions. Information requested by the manufacture: It is important that DayStar engineers understand your imaging system. When placing your order, please provide your telescope's optical and mechanical specifications. Needed are the outside diameter of your telescope, dimensions of your visual and photographic accessories, telescope manufacture or make and focal length. This information will enable us to optimize your filter for your equipment. Simple filter modifications are available if observing equipment changes at a later date. Delivery Schedule: The customer must keep in mind that each filter system is manufactured one at a time. Demand and specialized filtering requirements may influence delivery of a particular filter system. Once your custom order has been evaluated, you will be advised of the expected delivery date. Currently, we have a certain limited number of filters available on a 2 week delivery schedule. See our In-Stock page for further details. For custom orders, and those filters not in-stock under this schedule, the following details apply: The DayStar T-Scanner Filter system is running a 6 to 8 week schedule; ATM Filter systems are running a 10 to 12 week schedule; University Filter systems are running 2 weeks for standard products - up to a 6 month delivery schedule. With the technology recently developed by DayStar Filters, we expect this delivery schedule to substantially improve by the summer of 2006.GUARANTEEUsed as directed, your DayStar filter is guaranteed for ten years. Should the filter become inoperative due to optical or mechanical failure, we will repair the filter or replace it with an equivalent filter at no repair cost to the customer.
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DayStar Filters LLC™
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